Terms and conditions

Here’s a more detailed version of the Terms & Conditions for Calling Crystals, following the structure and content style of the Giva reference you provided:

Terms & Conditions for Calling Crystals

Effective Date: January 01, 2023

These Terms & Conditions (“Terms”) govern your use of the website, services, and products offered by Calling Crystals (“we,” “us,” or “our”). By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By using the services provided by Calling Crystals, including purchasing products, scheduling consultations, or using the website, you agree to the Terms outlined here. These Terms may be updated from time to time, and such updates will be effective immediately upon being posted on the website. Please review these Terms periodically to stay informed of any changes.

2. Products and Services

Calling Crystals offers a range of products and services related to crystals, crystal healing, and holistic wellness. Our offerings include:

High-quality crystals for healing, meditation, and decoration
Holistic Sercvices which includes sessions and consultations
Education through content, courses, and workshops

All product and service descriptions, including pricing and availability, are subject to change without notice.

3. Product Pricing and Payment

All prices are in Indian Rupees (INR) unless otherwise stated. Pricing for products and services is subject to change at our sole discretion. You agree to pay the total amount due for any order placed, including applicable taxes and shipping costs. We accept payments via credit/debit cards, online banking, or other payment methods provided on the website.

4. Order Confirmation

After placing an order, you will receive an order confirmation via email. Please note that this confirmation does not signify that your order has been processed or accepted. We reserve the right to refuse or cancel any order for any reason, including due to product availability, errors in pricing, or suspicion of fraudulent activity.

5. Shipping and Delivery

We offer shipping within India. Shipping charges and estimated delivery times are calculated at checkout. Delivery times are estimates, and Calling Crystals is not responsible for delays caused by external parties such as delivery carriers.

Shipping Address: Please ensure that the shipping address you provide is accurate and complete.
Shipping Delays: We will notify you if there are any delays in fulfilling your order.

6. Returns and Exchanges

For physical products purchased from Calling Crystals:

You may return most products within 7 days of delivery, provided they are unused and in their original packaging.
Personalized or custom-made products are not eligible for returns or exchanges unless there is a defect in the product.
Returns and exchanges are subject to inspection upon receipt.

Services (such as Reiki or Crystal Consultations):

Cancellations must be made at least 24 hours before the scheduled appointment to receive a full refund. Late cancellations will not be eligible for a refund.

7. Cancellations and Refunds

Products: You may cancel your order before it has been shipped. Once the order is shipped, it is subject to our return policy. Refunds for returned products will be processed within 7-10 business days after we receive the returned product in its original condition.
Services: For services such as consultations or Reiki, cancellations made 24 hours or more before the appointment are refundable. Cancellations made within 24 hours of the appointment will not be refunded.

8. Third-Party Services and Links

Our website may contain links to third-party websites or services that are not operated by Calling Crystals. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Calling Crystals shall not be liable, directly or indirectly, for any damage or loss caused by or in connection with your use of any third-party website or service.

9. User Content

You may have the ability to post content on our website, including feedback, reviews, or comments. By submitting such content, you grant Calling Crystals a non-exclusive, royalty-free, transferable license to use, modify, and distribute this content in any medium, worldwide, for any purpose.

You are solely responsible for the content you post, and you agree not to post any content that is:

Obscene, offensive, or illegal
Infringing on the intellectual property rights of others
Harmful to our brand or website functionality

We reserve the right to remove any content that violates these terms.

10. Privacy Policy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

11. Intellectual Property

All content on our website, including but not limited to product images, descriptions, logos, and text, is the property of Calling Crystals or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, copy, or use any content without our express written consent.

12. Prohibited Uses

You agree not to:

Use the website or services for any unlawful purposes or in any manner that could harm, disable, or impair the website
Engage in any activity that interferes with or disrupts the website or its services
Use any automated means to access the website or collect data without our consent

13. Limitation of Liability

Calling Crystals, its affiliates, and its employees shall not be liable for any damages arising out of your use of our products or services, including but not limited to, indirect, incidental, punitive, or consequential damages. In no event shall our total liability exceed the amount you paid for the specific product or service that caused the damage.

14. Indemnification

You agree to indemnify, defend, and hold harmless Calling Crystals and its affiliates, officers, directors, employees, and agents from any claims, losses, or damages, including legal fees, arising from your violation of these Terms or your use of our services.

15. Termination

We reserve the right to suspend or terminate your access to the website or services at our sole discretion, if we believe you have violated these Terms or engaged in inappropriate behavior. In the event of termination, you remain responsible for any payments due prior to termination.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the courts of Bengaluru, India.

17. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of the website or services will constitute your acceptance of those changes.

18. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

Calling Crystals
Email: support@callingcrystals.com
Address: Calling Crystals, 502, 5th Floor, Shree Laxmi Tower, Kolbad Road, Opposite Sachin Indutries, Thane West, Maharshtra, 4000601

19. Additional Terms and Conditions for Services

Consultations and Reiki Services: We offer services such as Reiki and Crystal Consultations, which require appointments. Please ensure to book in advance. In case of a missed appointment, we reserve the right to charge a fee for no-shows or late cancellations.
Online Courses: Our online courses are non-refundable once access has been provided. Please make sure to review course details before making a purchase.

This version provides comprehensive details in line with the reference you provided. You may adjust the specific details of your services, refund procedures, or any other aspect according to your operational needs. Let me know if any further modifications are needed